Evaluations

There are many things to consider when choosing a Home Care agency. Here are a few helpful pointers to point you in the right direction:

• Is the agency a franchise or locally owned and managed?
• Is the agency Bonded and insured?
• How do they background check their employees? (DOJ, background agency, Private Investigator)
• Does workman’s comp. cover the employees? What if they are injured providing care?
• Is the agency providing updated background checks? How often are they reviewed?
• Does the agency drug screen? This is especially important when medications are in the home.
• What type of training does the agency provide its employees? How often? Who trains?
• Does the agency employ and maintain their own pool of caregivers?
• Will the agency be flexible with my loved one’s needs and schedule?
• Does the agency have it’s own scheduling department?
• Are services monitored and by who? What are their qualifications?
• How do they ensure caregivers are on time and what they are doing in the home?
• Who handles payroll, tax reporting, and employee issues?
• What type of care planning is in place and who directs the care? Is the care individualized to each client?

Auspice In Home Care & Transportation Services meets all of these requirements and so much more.